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Just wanted to say, that I Am Not Happy, with the Travelodge in Villa Ridge, Missouri.

We went to Missouri, to visit my Dad, who was dying. He did pass away...

Jim has MS, so I requested a room with non-smoking, and handicap assessable.We did get a room close to the entrance of the hotel, and left Jim in the car, so I can just check out the situation. Couldn't find the entry light switch, so I went to the bathroom, for a light fixture, so we can see because it was dark outside.Thought I'd put on the heater, because it was cold that night. Went out to the car to get Jim inside the room. Still cold inside, so I went to the front desk to tell them about the heat. A fella came to the room, and tried to fix the heater, with no luck. Okay, you may go to this room, or to that room, he said. I told him I had better not change rooms, because Jim has MS and his walking was not good that night. We had better just stay in this room. Have you any portable heaters? He got us 2 small ones.

Now it's time for Jim to go to the bathroom. Fixtures were clean, But the floor was really dusty, and dirty, and this was NOT a handicap washroom. I took pictures, if you want me to send them to you. A regular sized toilet bowl, a bath tub, NOT a shower stall...this Room Was Not Handicap Accessible, for Sure!!!! Jim fell inside the bathroom, 'cause he was weak, from the MS and had to get 911 to pick him up. I do kind of understand why the hotel people did not want to help us, because of a liability issue. That's okay.

This was not a good night at this hotel. When one asks for a handicap room, I expect to see a higher in height toilet, and a shower stall!!!!And have heating in the room too!!

They did *** about $30 for the room. We did manage to sleep okay, but it was still cold inside the room, even with the 2 small, portable heaters.

You have got to make some Real Handicap rooms, with Real Handicap fixtures.

This was not a good nite, especially for me, with a Dad dying, and a husband with MS.

We should have gone to a different hotel, but after driving 5 1/2hours to Missouri, I didn't want to go someplace else, and drive even more than I did.

Here is the transaction from my Discover bill:03/22/13 TRAVELODGE DIAMOND INN VILLA RIDGE MO $ 53.43 Travel/ Entertainment General Transaction InformationOriginal Network Post Date 03/25/2013 Original Network Trans Date 03/22/2013 Approval Code 02281R Merchant Name TRAVELODGE DIAMOND INN Merchant City Name VILLA RIDGE Merchant Zip Code 63089 Partial Shipment Indicator N Merchant Category Description TRAVELODGE MOTELS Broad Industry Description LODGING Device Type Description Square Card (CR80) POS Mode Description CARD SWIPED Buyer Name MARYANN LICATA Recurring Billing Indicator N Authorized Merchant Name TRAVELODGE DIAMOND INN Authorized Merchant State Code MO Authorized Merchant Zip Code 63089

I do not think we are ever going to go back to this hotel ever again, since it was not good to have experienced this.

Monetary Loss: $53.

Location: Griffith, Indiana

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